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CHASE chase vehicle tracking logo

GOT QUESTIONS?

It might have already been answered. Read through our FAQs to get any information you may still require.

Chase is a vehicle recovery product. It is one of the smartest wireless devices on the market, designed to increase your vehicle’s chance of recovery when stolen or hijacked.
Your vehicle is valuable to you. With this Chase product, you get the greater peace of mind knowing that your valuable asset is protected.
Chase is a wireless device that runs on its own battery supply.
It is designed to be smaller, simpler, more affordable, and easier to hide.
Yes. You can install a tracking device to the following objects – Cars, Vans, Trucks, Motorbikes, Scooters, Quad Bikes, Trailers, Camper Vans, Caravans
The unit is designed in such a way that it is extremely difficult to find, and placed in a hard to reach place, so deactivation and removal is extremely difficult.
    One of two things can happen:
  1. The new owner can take over the contract. This can be done by transferring the contract to the new owners name.
  2. The customer can cancel the contract before selling the vehicle. Normal cancellation fees apply (customer liable for the remaining monthly subs of the contract + termination fee)
There are over 200 places in your vehicle it can be hidden in.
Fitting the unit only takes a few minutes.
For your convenience, if you live or work within 50 kms of one our fitment centres, we will send a mobile fitment unit directly to your doorstep.
You will need to bring your vehicle in to the nearest fitment centre to have the device installed.
No, it won’t affect your vehicle’s electronics in any way.
The device works on a phone-in system, whereby the customer is required to contact the Chase Control Centre on 086 14 CHASE (24273) to report theft or hijacking of their vehicle. Once a call is made, the device will begin to transmit, so tracking and recovery of the vehicle can take place.
The unit has a lifetime guarantee, and we monitor all units periodically. However, you may call or email the Chase call centre once a month to check on your device should you have any concerns.
No. Chase offers free recovery within South Africa.
No. Chase is not going replace your insurance, but it will actively drop your risk profile and your insurance company may even reduce your premiums. All you have to do is submit our Insurance Approved Installation Certificate and your unit could pay for itself.
No. Your warranty will not be affected as the UNIT is RMI approved and will be installed by an approved and accredited fitment centre.

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